Refund Policy for Text to Speech Subscriptions

Conditions for a Refund

Payment Errors, Fraud

Speechify will issue refunds for purchases made in the past 7 days in case of

a) if it is determined that your account has been taken over by a third party and used fraudulently, or

b) you have been charged by Speechify in error.

You must contact us within 7 days from the date of the subscription (including any trial period) for us to be able to issue a refund.

Unused subscription 

Annual Subscription: If you have used no more than 500 HD words, you must contact us within 7 days of the payment for us to be able to issue a refund.

When a refund cannot be issued?

– Speechify does not offer partial refunds. If you’ve used the service for part of the billing cycle and then canceled, you will not be eligible to receive a refund for the charge

– Any refund request after 7 days from the date of the subscription (including any trial period).

– Monthly Subscriptions are non-refundable

How to request a refund?

You may contact us by submitting a help desk request or by contacting us at help@speechify.com

Refund Policy for AI Studio Subscriptions:

Conditions for a Refund

Payment Errors, Fraud

Speechify will issue refunds for purchases made in the past 7 days in case of

a) if it is determined that your account has been taken over by a third party and used fraudulently, or

b) you have been charged by Speechify in error.

You must contact us within 7 days from the date of the subscription (including any trial period) for us to be able to issue a refund.

Unused subscription 

Annual Subscription: If you have used no more than 2 minutes, you must contact us within 7 days of the payment for us to be able to issue a refund.

When a refund cannot be issued?

– Speechify does not offer partial refunds. If you’ve used the service for part of the billing cycle and then canceled, you will not be eligible to receive a refund for the charge.

– 2. Any refund request after 7 days from the date of the subscription (including any trial period). 

– Monthly Subscriptions are non-refundable.

How to request a refund?

You may contact us by submitting a help desk request or by contacting us at help@speechify.com

Refund Policy for Audiobook Subscriptions:

Conditions for a Refund

Payment Errors, Fraud

Speechify will issue refunds for purchases made in the past 7 days in case of

a) if it is determined that your account has been taken over by a third party and used fraudulently, or

b) you have been charged by Speechify in error.

You must contact us within 7 days from the date of the subscription (including any trial period) for us to be able to issue a refund.

Unused subscription 

Annual Subscription: If you have not used any Credit then Speechify can initiate a refund within the initial 7 days from the date of deduction.

When a refund cannot be issued?

– Speechify does not offer partial refunds. If you’ve used the service for part of the billing cycle and then canceled, you will not be eligible to receive a refund for the charge.

– Any refund request after 7 days from the date of the subscription (including any trial period). 

– Monthly Subscriptions are non-refundable.

– Ala-Carte purchase of audiobooks are non-refundable.

How to request a refund?

You may contact us by submitting a help desk request or by contacting us at help@speechify.com

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